At Estate Agency All-stars, we know all about the importance of training. It is a vital part of employee development. The motivation people receive from training can help you get the most from your staff. Below are some top tips on how to hire, train and retain quality additions to your team.
Find and Train New Staff
Employment through employees: Finding the right talent can be easier than you think. Ask your staff to refer their friends or previous colleagues for open positions within the business. An advantage to hiring this way is that you already have an insight into what this person is like in a personal and social environment by asking your current employee. For the most effective approach, offer an incentive to your staff to refer the best! For example, offer a cash reward or gift to the person who refers a potential employee that stays with the company for more than three months.
Beyond the nine to five: The best for the job are more than likely already working. If you take calls, arrange interviews and respond to applications during business hours only, you are limiting your exposure to people who may not be able to accommodate these hours.
Start as you mean to go on: Training your employees should start on the first day. Starting as you mean to go on benefits both you and your new employee and provides a glimpse of what is to come. A workplace that focuses on development gives and employee confidence and motivation to grow into their new role. An employee who is motivated and equipped with the right skill set provided through training, leads to a better quality output from the employee, into the business.
Retain Current Staff
Creating a caring environment: The key to retaining staff is providing an environment employees want to stay in. Most people spend more time at work than they do with their own families. Many members of your team, if not all, consider their colleagues a ‘second family’. Creating an environment that reflects this is easily done by paying attention to details, like remembering birthdays or celebrating achievements in the company.
The importance of recognition: Employees feel more valued when their good performance is praised. This can also apply to training. Despite training being mandatory, it is always good practice to reward your staff for good efforts. Incentives can also be a really good way to get your staff to engage with the training more.
Train and retain across the board
Make it fun: Training doesn’t have to be a mandatory process that employees hate to go through. It’s easy to make a course more interesting and you will find a higher success correlation with employees whom have enjoyed the learning experience. Simply by asking lots of questions or providing exercises that get the participants thinking and doing something can increase the effectiveness of the course.
Cross train: Another good way to train and retrain your staff, is to cross train them across the company. This keeps an employee motivated as they have a chance to grown their skill set and allows them to feel more valued and be more flexible in their role. If your employee might become unhappy within their current role; cross training may reduce your risk of losing you talent as you can offer them other opportunities within the company.
Continue training with mentors: Regardless of our position, we can all learn from each other. Go beyond the training courses and pair your employees with others who are more confident and more experienced in their roles. This allows a better view on the employee’s progression and helps to put the training to the test. An additional benefit of providing a mentor allows for a designated person an employee can go to with questions or ideas and allows a work relationship to strengthen.